You may return most new, unopened items within 15 days of delivery for a full refund of the item less shipping costs. Please return the unused item in resalable condition to:
Pass It On Recovery Shop
2016 NE 181st Ave
Vancouver, Washington, 98684
Customers are responsible for shipping the item back to the store. We are not responsible for items that are not received using non trackable shipping.
Please return the item using Trackable shipping from USPS or a carrier of your choosing. (USPS is the best rate in most cases).
You must call Pass It On Recovery Shop at 360-909-7275 or email [email protected] and receive a RMA confirmation prior to shipping any merchandise that was a result of our error (you received an incorrect or defective item, etc.) as we'll pay the return shipping costs Via USPS.
The following items are not returnable. Custom made items, special order items, fine or precious metal items, jewelry, books, cards, CD’s, paper products and stickers.
Refunds are credited to your credit card, Pay-Pal or Amazon account used for the purchase immediately after the return is inspected and accepted for return in resalable condition and is at the sole discretion of Pass It On Recovery Shop.